1. Acceptance of Terms
By downloading, accessing, or using the 1Stop mobile application or website (collectively, the "Platform"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform. 1Stop is operated by Elixir Limited, a company registered in Nigeria.
2. About 1Stop
1Stop is a lifestyle booking platform that connects users with businesses across multiple service categories in Lagos, Nigeria. We act as an intermediary — we help you discover and book services, but the services themselves are provided by independent third-party businesses listed on the Platform.
3. User Accounts
To use certain features, you may need to create an account. You agree to provide accurate information and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old to create an account.
4. Bookings
When you make a booking through 1Stop, you are entering into an arrangement directly with the service provider. 1Stop facilitates the booking process and sends confirmations via WhatsApp, but we are not a party to any contract between you and the business. Booking availability, pricing, and terms are set by each individual business.
5. Business Listings
Businesses listed on 1Stop are independent entities. We encourage users to check reviews and do their own due diligence before booking.
6. Business Listings Disclaimer
1Stop is a directory platform connecting users with businesses in Lagos. Business listings on 1Stop are sourced from publicly available information. Not all businesses have been independently verified by 1Stop. Businesses displaying a 'Verified' badge have confirmed their identity and claimed their listing through our verification process. 1Stop is not responsible for the accuracy of unverified business information including phone numbers, addresses, or opening hours. Users are advised to confirm details directly with businesses before visiting or booking. If you are a business owner and would like to verify and manage your listing, visit get1stop.com/business.
7. User Conduct
You agree not to: use the Platform for any unlawful purpose; submit false or misleading information; harass, abuse, or harm other users or businesses; attempt to gain unauthorized access to any part of the Platform; use bots or automated tools to interact with the Platform.
8. Intellectual Property
All content on the Platform — including the name "1Stop", logos, design, text, and graphics — is owned by Elixir Limited and protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.
9. Privacy
Your privacy matters to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Limitation of Liability
1Stop is provided "as is". We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform or any services booked through it. Our total liability shall not exceed the amount paid by you for the specific booking in question.
11. Cancellations & Disputes
Cancellation policies are set by individual businesses. If you have a dispute with a service provider, we encourage you to contact the business directly. 1Stop may assist in mediating disputes at our discretion but is not obligated to do so.
12. Modifications
We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance. We will notify users of significant changes via the app or email.
13. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.
14. Contact
If you have questions about these Terms, use the in-app Help & Support feature.